Knowing vs. Understanding

There are many levels of "knowing". While we can "know" a fact by checking it on Google or Wikipedia, that's different than having putting that fact into perspective – and that's where understanding comes in. For example, a company reports its earnings; these are facts we to know... Read More

What's Your Standard for "Effective"?

In Under New Management, David Burkus comments that "traditional systems have been around for a long time because they work" and gives an example: the internal combustion engine has been around for... Read More

Incremental vs. Transformative goals

Have you ever thought of trying to improve something substantially, but your team only comes up with incremental changes? How do you make a "great leap forward"? Charles Duhigg, in Smarter, Faster, Better: The Secrets of Being Productive in Life and Business... Read More

Employee Culture: Investor or Assets?

"Our most valuable assets go down the elevators each night." Have you ever seen a sign like that posted near an office's elevators? I used to see them often when I was a sales person serving small and mid-size companies – and they always bothered me. I knew that the message the managers were trying to communicate is that... Read More