Don't Confuse Credentials with Effectiveness

Since I worked on Capitol Hill decades ago, I find “inappropriate indicators” – criteria or benchmarks people use to make judgments that should not be used for those purposes – interesting; I’ve shared a few in past blogs, here’s one related to Job Performance Success... Read More

Create Workplaces That Empower People to Grow

Over the past decades, we’ve discovered that we don’t motivate people, rather people are self-motivated to meet their needs and respond to incentives that reward them. As leaders, it means understanding people’s key needs and creating workplaces that ... Read More

Nine Reasons Managers Fail

Denny Strigl, who worked his way from the bottom of the company to become President and COO of Verizon Communications. Recently shared some of the key lessons he learned on how to get real results in his book Managers, Can You Hear Me Now?... Read More